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| face ID is not working |
After my iPhone X repaired, I found my iPhone X face ID isn't working? What should I do?
What should I do if an iPhone X face ID is not working after repairs?
If your iPhone X's Face ID is not working after repairs, there are a few things you can try to fix the issue:
Make sure that your iPhone is updated to the latest version of iOS. Go to Settings > General > Software Update and check for any available updates.
Make sure that the TrueDepth camera, which is used for Face ID, is not covered or obstructed. If there is any dirt or debris on the camera lens, clean it off with a soft, dry cloth.
Try setting up Face ID again. Go to Settings > Face ID & Passcode, and tap "Set Up Face ID." Follow the instructions to scan your face and set up Face ID.
If none of the above steps work, it is possible that the TrueDepth camera or related components were damaged during the repair, or the repair process itself caused the issue. you may need to contact the repair shop to troubleshoot the problem further and possibly have the device re-repaired.
If that didn't work and the device is still under warranty and You had an official Apple repair done in that case please contact apple support they might be able to help you.
Here are a few more things to keep in mind when troubleshooting a Face ID issue on an iPhone X:
Make sure that your device is not in a case that covers or blocks the TrueDepth camera. Some cases, particularly those with a built-in screen protector, can interfere with the camera and prevent Face ID from working properly.
Try resetting your device's settings. Go to Settings > General > Reset, and tap "Reset All Settings." This will not erase any of your data or settings, but it will reset certain settings back to their defaults, which may resolve the issue.
Check if the problem is with the sensor or software-related by attempting to set-up face id with other Apple ID and if it works then the issue might be with the ID, and you might have to reset the face id with your id.
9.If the problem still persists, it may be necessary to take your device to a certified Apple repair center, or contact Apple support for further assistance. They might run some diagnostic to check the status of the device and guide you further on the repair process.
Please keep in mind that the troubleshooting steps I have provided may not resolve the issue and it may require a technician to diagnose further and if the problem is hardware-related, it might require a repair or replacement.
In conclusion, if you're experiencing a problem with Face ID on your iPhone X after repairs, there are a few things you can try to troubleshoot the issue. Begin by making sure that your device is updated to the latest version of iOS and that the TrueDepth camera is not covered or obstructed. Try setting up Face ID again and resetting your device's settings. If the problem persists, it's recommended to try these steps:
- Check if the problem is with the sensor or software-related by attempting to set-up face id with other Apple ID
- Contacting the repair shop you got the repair done from and troubleshoot the problem further, they may have to repair or replace the device.
- If the device is still under warranty and You had an official Apple repair done in that case please contact apple support they might be able to help you.
If none of these steps work, it may be necessary to take your device to a certified Apple repair center or contact Apple support for further assistance. They will run some diagnostic to check the status of the device and guide you further on the repair process.